Service Center FAQ: Answers to Your Service Questions

Do I get free oil changes?

Purchased Maintenance Plans cover costs associated with many routine maintenance items, including oil changes. If you've not purchased a Maintenance Contract, you may still be eligible to do so; please be sure to ask your Service Advisor.

Is there a recall on my car?

You can go to the NHTSA web site and enter your VIN and see if your car might be effected by a recall. It's best to verify with our dealership prior to booking an appointment.
Get Recall Information

What does my warranty cover?

The basic warranty on a Nissan is 3 years or 36K and the powertrain (engine and transmission) is 5 years or 60K.* Your Nissan warranty covers defects in parts and workmanship that occur during the warranty period. Routine Maintenance items and services - oil and filter changes, tire rotations, etc - are not covered under warranty, nor are items that normally "wear" over time, like most belts, brakes and tires.

So generally, if a non-wear item "breaks" during your warranty period, you're covered. Our Nissan Service Advisors will be happy to review the details with you during your appointment.

*Nissan Titan & NV200 models include a 5 year or 100k mile Bumper-to-Bumper warranty

Do you have appointments available on Saturdays?

We are open for repairs from 8:00 - 1:00 and our Express Service facility is open from 8:00 - 5:00 for any basic maintenance needs.
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I need my car towed, can you help?

Yes, we have a local company that we can arrange an immediate tow for you.
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Why Choose Us for Your Car Maintenance Needs

  • Factory trained and ASE certified technicians
  • Professional auto maintenance and repair for ALL makes and models
  • 24-hour drop off service
  • Express service available
  • Comfortable waiting area with Wi-Fi, kid's play area, gourmet coffee, snacks, and private work areas and computers available for use
  • Latest diagnostic equipment, special tools and service techniques
  • Genuine parts that meet Nissan's demanding standards
  • 12 month/12,000 mile parts & labor limited warranty when genuine parts are installed by dealer
  • Lifetime limited warranty on select replacement parts
  • Courtesy shuttle service available within local area
  • Low cost rental vehicles available
  • 24-hour towing (call Karas Towing 203-597-8899)
  • Complete body shop services available
  • Tire price match guarantee
  • 2 Year Road Hazard Warranty on select OEM and OEA tire purchases


  • Monday - Tuesday 7:30 AM - 5:30 PM
  • Wednesday 7:30 AM - 7:00 PM
  • Thursday - Friday 7:30 AM - 5:30 PM
  • Saturday 8:00 AM - 5:00 PM
  • Sunday Service Closed


County Line Nissan

2191 Straits Turnpike
Directions Middlebury, CT 06762

  • Sales: 203-758-8221
  • Service: (855) 794-7807
  • Parts: 203-758-8221

Schedule Auto Service Online or Over the Phone

The next time your vehicle is in need of any auto service, be sure to make an appointment at our Middlebury auto repair shop or give us a call. We will gladly take care of all your maintenance and repair needs so you can get out on the road with confidence again.